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MARA STUDIO
MARA STUDIO

POLICIES

Deposits & Cancellation Policy
It's important to understand that when forgetting or cancelling appointments without giving enough notice, businesses lose the opportunity to fill that appointment time ,and other clients waiting for their appointments miss out on receiving services. For the benefit and respect of all our clients and service providers, booking appointments are subject to the following terms:

We take a small deposit for all our appointment slots, as they are in such high demand.

We want to make sure we don't waste anyone's time.

All deposits are NON-REFUNDABLE. Deposit is to ensure that you are serious about booking your appointment! If you would like to reschedule your appointment, you can do it by sending us an email or giving us a call any time up to 72 hours (3 days) before your scheduled appointment. If you don't cancel your appointment or don't show up for the scheduled appointment, you will be considered a "NO SHOW". No shows will be charged 50% of the initial cost of the procedure.

Appointments occurring within the next 72 hours (48 hours for annual refreshers) may not be rescheduled. If you need to cancel your appointment within 72 hours, your deposit will not be refunded.

DEPOSITS ARE NON-REFUNDABLE.

* These policies are subject to change at the discretion of the MARA Cosmetic Tattoo Studio.


Results
Healed results will vary with each individual client. We have no control over what occurs during the healing process. A minimum of two sessions is strongly recommended and in some cases additional touch ups may be required. These procedures are not intended to replace the use of makeup products but to enhance individual features. All risks and uncertainty of the processes involved in cosmetic tattooing is agreed upon and understood by the client before booking an appointment.

At the time of your appointment, if it is clear that this concept is not understood by the client and there is uncertainty, or a sense that this is an impulsive decision, we reserve the right to refuse the service and the deposit will be forfeit.
Touch Ups
If your touch up session scheduled later than 4-8 weeks after the initial procedure, additional charges will be applied.
Cover Ups. Previous permanent makeup
If you have had your eyebrows previously tattooed and are interested in a cover-up/re-work, you MUST email us a clear photo PRIOR to booking your appointment. In some cases where the previous work is too dark, dense, discolored, or large, tattoo removal will be highly recommended before we begin the cover-up/re-work.

PRE APPROVAL IS REQUIRED!
Late Arrival
If you arrive late, we will not be able to extend your appointment time. If you arrive more than 15 minutes late, we will have to reschedule, out of courtesy to our artists and clients. Arriving more than 15 minutes late will result in losing your deposit and you will be required to pay another deposit to book a new appointment.
Rescheduling
If you wish to reschedule your appointment, a minimum of 72 hours (48 hours for annual refreshers) notice is needed. If you attempt to reschedule your appointment within the 72 hour (48 hour for annual refreshers) window, you will lose your deposit and a new deposit will be required to book another appointment. You are allowed one reschedule. Multiple reschedules will require new non-refundable deposits.
Payment Methods
Cash and all major credit/debit cards - are accepted. No personal checks!
Refunds
There are no refunds on work done at Mara Studio.
Pricing Policy
*Prices are subject to change at our artists discretion.
Artist's change request
IF YOU SCHEDULE YOUR TOUCH UP APPOINTMENT WITH ANOTHER ARTIST AT OUR STUDIO - THE AMOUNT OF THE DIFFERENCE IN THEIR RATES WILL BE ADDITIONALLY APPLIED TO THE COST OF THE REGULAR TOUCH UP .